Privacy Policy
Homely
Last Updated: August 31, 2026
Homely ("Homely", "we", "us", or "our") respects your privacy and is committed to protecting the information you provide when using the Homely mobile application and related services.
This Privacy Policy explains what information we collect, how we use and protect it, when we share it, how long we retain it, and the choices available to you.
By using Homely, you acknowledge that you have read and understood this Privacy Policy.
1. About Homely
Homely is a property listing platform that allows property owners, landlords, agents, and other authorized users to publish property listings and allows people to discover and view available properties.
You can browse publicly available property listings without creating an account.
An account is required for certain features, including:
- Creating property listings
- Submitting property listings for approval
- Editing your own listings
- Managing your profile
- Rating properties
- Accessing account-specific features
- Managing information associated with your account
Property listings submitted by registered users may be reviewed by Homely administrators before being made publicly available.
2. Information We Collect
The information we collect depends on how you use Homely.
2.1 Account Information
When you create an account, we may collect:
- Name or display name
- Email address
- Phone number, if provided
- Authentication information
- Profile information
- Account preferences
- Information you voluntarily provide
We use this information to create and manage your account, authenticate you, provide account-related features, and maintain the security of the service.
2.2 Property Listing Information
If you create a property listing, we may collect information you provide about the property, including:
- Property title
- Property description
- Property type
- Property price or rental amount
- Location or address
- Property features and amenities
- Property photos
- Availability information
- Property-related contact information
- Other information you voluntarily provide
Approved property listing information may be publicly visible to other Homely users, including users who do not have an account.
You should only submit information that you are authorized to publish and that you are comfortable making publicly available.
2.3 Ratings and Other User Content
If Homely provides rating or other user-content features, we may collect the information you submit through those features.
Such content may be associated with your Homely account and may be displayed to other users where necessary for the operation of the service.
2.4 Information Used When Contacting Property Owners
Homely may display contact information that a property owner, landlord, agent, or listing creator voluntarily provides in a property listing.
When you choose to contact a listing creator, you may be redirected to or use external communication services such as:
- Phone
- SMS
- Other communication methods provided by the listing creator
Homely does not control communications that take place outside the application and is not responsible for information you voluntarily provide directly to third parties.
2.5 Technical and Usage Information
We may automatically receive certain technical information necessary to operate and maintain the application, such as:
- Device type
- Operating system and version
- Application version
- General technical information
- Crash and diagnostic information
- IP address or network-related information
- Basic usage information
We use this information to maintain application functionality, troubleshoot problems, improve performance, protect the service, and identify potential abuse or security issues.
3. How We Use Information
We may use collected information to:
- Create and manage user accounts
- Authenticate users
- Provide property listing functionality
- Review and moderate listings
- Display approved property listings
- Enable ratings and other available features
- Communicate with users about their accounts or listings
- Respond to inquiries and support requests
- Detect and prevent fraud, abuse, spam, and unauthorized activity
- Maintain the security and reliability of Homely
- Diagnose technical problems and improve application performance
- Enforce our policies and terms
- Comply with applicable legal obligations
- Protect the rights, safety, and property of Homely, its users, and others
We do not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless required or permitted by applicable law.
4. Information That Is Publicly Visible
Certain information submitted as part of an approved property listing may be publicly available.
This may include:
- Property title
- Property description
- Property type
- Price or rental amount
- Property location or address information
- Property photos
- Features and amenities
- Availability information
- Contact information provided for the listing
Public listing information may be viewed by users who do not have a Homely account.
For this reason, listing creators should carefully consider the information they publish and should not submit sensitive personal information unless it is necessary and appropriate for the listing.
5. Sharing of Information
We do not sell your personal information.
We may share or disclose information in the following circumstances:
Service Providers
We may use third-party service providers that help us operate Homely, such as providers of:
- Authentication services
- Database and cloud storage services
- Application hosting
- Security and technical infrastructure
- Crash reporting or diagnostics
- Other services necessary to operate the application
These providers may process information only as necessary to provide their services to us and are expected to handle information in accordance with applicable requirements.
Other Homely Users
Information that you intentionally submit as part of an approved public property listing may be shared with other Homely users.
Legal and Safety Reasons
We may disclose information when reasonably necessary to:
- Comply with applicable laws or legal processes
- Respond to valid governmental requests
- Protect the safety, rights, or property of users or others
- Investigate fraud, abuse, or security incidents
- Enforce our policies
- Protect the operation and integrity of Homely
6. Third-Party Services
Homely may rely on third-party services to provide certain technical functionality.
Third-party services may process information according to their own privacy policies and terms.
When you leave Homely or interact directly with a third-party service, that third party's privacy policy and terms may apply.
Homely does not control the privacy practices of third-party services.
7. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
Where appropriate, information transmitted between the application and our services is protected using secure communication technologies such as HTTPS/TLS.
However, no method of electronic storage or transmission is completely secure. Therefore, we cannot guarantee absolute security of your information.
You are also responsible for protecting your account credentials and should not share your password or authentication information with others.
8. Property Listing Moderation
To maintain the quality and safety of the platform, property listings may be reviewed by Homely administrators.
Administrators may:
- Approve listings
- Reject listings
- Suspend listings
- Remove listings
- Restrict accounts
- Suspend accounts
- Ban accounts where appropriate
These actions may be taken to enforce Homely's rules, prevent abuse, protect users, or comply with legal requirements.
9. Account Deletion
If you have a Homely account, you may request deletion of your account and associated personal information.
Account deletion can be initiated:
1. Through the account deletion option available within the Homely application; or
2. Through our external account deletion request form:
https://forms.gle/GPVrU6tbgr9jEvnh8
When an account deletion request is received, we will process the request and delete the account and associated personal information that we are required to delete, subject to legitimate exceptions described below.
Certain information may need to be retained for a limited period where necessary to:
- Comply with legal obligations
- Resolve disputes
- Prevent fraud or abuse
- Maintain security
- Enforce our policies
- Protect our legal rights
- Meet legitimate record-keeping requirements
Where information is retained for these purposes, it will be retained only for as long as reasonably necessary.
10. Managing Your Information
Depending on the features available in Homely, registered users may be able to:
- View their account information
- Update their profile
- Edit their property listings
- Remove their property listings
- Manage account information
- Submit an account deletion request
If you cannot update or remove certain information through the application, you may contact us using the privacy contact information provided below.
11. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The retention period may depend on:
- The nature of the information
- Whether your account remains active
- Whether the information is necessary to provide the service
- Security and fraud-prevention requirements
- Legal or regulatory obligations
- Dispute resolution
- Enforcement of our policies
When information is no longer required, we may delete it, anonymize it, or securely dispose of it in accordance with applicable requirements.
12. Children's Privacy
Homely is not intended for children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to Homely, please contact us so that we can take appropriate action.
13. External Communications
Homely may provide contact information that allows users to communicate directly with property owners, landlords, agents, or other listing creators.
Such communications may occur outside Homely through telephone calls, SMS, email, WhatsApp, or other third-party communication services.
Information you provide during these communications is provided directly to the recipient and may be subject to the recipient's own privacy practices.
Users should exercise appropriate caution when communicating with people they meet through property listings.
14. Property Information Disclaimer
Homely is a platform for discovering and publishing property listings.
Homely does not necessarily own, manage, represent, or control the properties listed on the platform.
We do not guarantee that:
- A property listing is accurate
- A listing creator is the legal owner of a property
- A property is available
- A property exists as described
- A listed price is current
- A listing creator is trustworthy
- A property transaction is legitimate
Users should independently verify property ownership, availability, pricing, location, identity, and other relevant information before entering into any transaction or providing money or sensitive information.
Homely is not responsible for transactions or agreements made directly between users and property owners, landlords, agents, or other third parties.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in Homely, our services, applicable laws, or our data practices.
When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy.
Users are encouraged to review this Privacy Policy periodically.
Your continued use of Homely after an updated Privacy Policy becomes effective means that you acknowledge the updated policy.
16. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights concerning your personal information.
These rights may include the ability to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Request information about how your data is used
- Object to or restrict certain processing where applicable
To exercise an applicable privacy right, contact us using the privacy contact information below.
We may need to verify your identity before processing certain requests.
17. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us:
Application: Homely
Privacy Contact: [gcepluscm@gmail.com](mailto\:gcepluscm@gmail.com)
Account Deletion: https://forms.gle/GPVrU6tbgr9jEvnh8
Please replace the privacy contact email above if `gcepluscm@gmail.com` is not the actual email address you want to use for Homely.
18. Effective Date
This Privacy Policy is effective as of August 31, 2026.
© 2026 Homely. All rights reserved.